The Facts
Read the real, unfiltered reviews, written by previous tenants that Pointe Luxe doesn’t want you to see.
The managers and employees all get bonuses based on their budgets
Thus, they are incentivized financially NOT to fix and repair requests
This is rampant, and repairs will get met with resistance, refusal, and retaliatory evictions for escalation of requests.
They charge $50 to reset or replace the fob keys for the gym, walking gate, and pool.
Here is a link to a pack of 20 fobs that work, and cost under $15
https://www.amazon.com/Handheld-Copier-Smart-Duplicator-colorsT5577/dp/B0DJ78493M/ref=sr_1_4?dib=eyJ2IjoiMSJ9.d6cE44H3qDx4jtHpOFWldGAWq52HQ4VfKj_PM22ogrS309bNUthkc3k2iSAGLUk5DiAHk1Zy0tg3zqqHH88mKvxh2AGj9Xk0tlXqZsl8Icp6ZsIu775m5ydgIbqA6-hxyOMeS4lSH0t8U7zq7ftLvhc6dvQR1b0IOvxV1H997o9N0vQ2R2Iug8uemWrmPwZOTXBlAbzoqZB7uXQO4bqKGZjb6Z-QQkIl-2QVig_i8i8.uqRAAMFW4_THM-wUf6QLG4qvqOn-RetlHBr-58Ke-L4&dib_tag=se&keywords=rfid+copier&qid=1749609672&sr=8-4 (Handheld RFID Copier Smart ID Card Duplicator Used for ID IC HID Waid+5pcs Mix colorsT5577 Key fobs)
There is an order from the court ordering the landlord to fix plumbing, termite, and other issues.
The dumpsters are regularly used by contractors, strangers, and previous residents for dumping. Pointe Luxe does nothing to stop or combat this.
The pool is not heated, but advertised as so.
The jacuzzi is CONSTANTLY closed for service and repairs.
The landlord is engaged in section 8 fraud
They are reporting rent for section 8 tenants as much higher than the actual rent.
The residents are not affected because they pay a fixed amount of their income, but, the landlord receives more from the government than it should, reaping the fraudulent benefits, and costing taxpayers countless dollars.